HILARY HOSIA
A brief welcoming statement from Office of Commerce, Investment and Tourism Director Carlos Domnick kick started the first Tri-Annual Pacific Asia Travel Association (PATA) Micronesia Chapter meeting at Marshall Islands Resort Tuesday.
The weeklong conference has the biggest turnout in PATA history, even bigger than the recent meet in Guam as stated during the opening session. The unexpected large turnout called for a change in venue to accommodate the large crowd, which relocated from the Lomalo Room to the bigger venue Melele Room at the east wing of the resort.The workshop was divided into different focus groups throughout the week, starting with the education committee.
During the education committee forum, Marshall Islands Tourism Manager Brenda Alik and a representative from Pohnpei in the Federated States of Micronesia requested more training to improve customer service, an issue PATA considers vital to address.
Read more about this in the April 5, 2019 edition of the Marshall Islands Journal.